Thank you for choosing Paubox to provide you with HIPAA compliant email encryption. For the most part Paubox works flawlessly. However, if you have a Wordpress based website and are using one of their popular contact forms, you will need to make a minor adjustment to improve your email deliverability. Before implementing these plugins, please reach out to your webite host to confirm best email setup instructions. Some website hosts do not allow SMTP connections to outside email hosts from your website. In these cases, you will not be able to use your Paubox account to send emails from your website. If SMTP connections to outside email hosts is allowed from your Wordpress site, then you can proceed with these setup instructions.
Popular Wordpress contact forms include:
To improve the deliverability of your emails from your contact form in your Wordpress site to your email inbox, Paubox highly recommends you use one of the following SMTP plugins.
Configuring your SMTP Plugin:
If inquired, please use the following information to configure your SMTP plugin with your Paubox hosted email account.
Email Address: Your Paubox Email Address
Outgoing Mail Server Hostname m.paubox.com
Outgoing Mail Server Port: 587
Username: Your Paubox Email Address
Password: Your Paubox Email Password
If you have issues setting up the SMTP plugin please submit a ticket and include as much information as possible. We will respond to your ticket within 1 business day.